Shipping policy

Shipping Policy

Thank you for shopping at VACAFEST! We are dedicated to delivering your order as quickly and safely as possible. Please read our shipping guidelines below to understand how your package will be handled.

1. Processing Times

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

2. Domestic & International Shipping Rates

  • Standard Shipping: We offer flat-rate shipping or free shipping on orders over a specific amount (you can customize this on your website).

  • Shipping Estimates: Exact shipping charges and delivery timeframes will be calculated and displayed at checkout based on your location.

3. Order Tracking

  • Once your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status.

  • Please allow up to 48 hours for the tracking information to become active.

4. Custom Duties and Taxes (For International Orders)

  • VACAFEST is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Lost Packages

  • VACAFEST is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Questions and Contact Information

If you have any questions about your order or need assistance with your shipment, please don't hesitate to reach out to us:

  • Email: viratcjounieoqq@hotmail.com